If you prefer not to order your credit report online, you can order your credit report over the phone by calling 888-EXPERIAN (888-397-3742). If the information provided matches the information on record, your credit report will be mailed to you.

Why can’t I access my credit score?

When there isn’t any data about such accounts in your file, a score cannot be generated because the inputs that make the scoring model work properly simply aren’t there. If you already have an active credit card or loan account, you may just need to give it a bit more time before a score can be generated for you.

What stops all access to your credit report?

A credit freeze, also known as a security freeze, is a tool designed to help protect you from fraud and identity theft. You must contact each national credit bureaus individually to freeze (or unfreeze) your credit reports. They’ll do so for free upon request.

Why is my credit report not available online?

Regardless of the reason why you were unable to access your report online, and although they have opted to provide a means for us to obtain these copies online,this was their choice, not because they have to, but because they want to.

Why are there security questions on my credit report?

The questions are derived from a number of sources, including the information contained in your credit report. You must be able to answer them correctly for Experian to ensure that we are providing the report to the correct person, and not an identity thief.

How to request a free credit card report?

The credit card company should have provided instructions for requesting a free report with the declination letter you received. If not, you can still request your report very easily. Simply go to Experian’s Report Access. Experian will provide your report free, instantly online through a secure, encrypted connection.

How does Experian ask for credit report information?

When requesting a credit report online, Experian will ask for certain identifying information, and you will be asked a series of questions pertaining to your credit history. This process is in place to ensure that your credit information does not end up in the wrong hands.