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What happens when an ATM swallows your card?

Writer James Rogers

If the ATM has swallowed your card, you will need to go into your local bank branch and advise them of the situation. More than likely it will be a problem with the card, and you will need to order a new card with one of the cashiers. This won’t take much time and the new card arrives fairly quickly.

Why did the ATM take my card?

The ATM can retain your card for a number of reasons-the most common is that a card was left in the dispenser. We retrieve these retained ATM cards every business morning. You may recover the card directly from the branch or have a new one issued if you choose to visit another location.

How can I recover money from ATM?

Here is a step-by-step guide:

  1. Whenever the transaction is cancelled, we receive a “transaction failed” receipt from the ATM.
  2. Check your bank account statement.
  3. Drop a complaint in the drop box available at the ATM.
  4. Contact the bank.

What to do if your debit card is stuck in an ATM?

If your card is stuck in the ATM, you must cancel the transaction by pressing the cancel button and wait for some time to ensure the transaction gets cancelled. 2. If the card is still stuck in the machine, you must inform the bank immediately.

What to do if an ATM spits out your card?

If it is a problem with the machine, then it may well spit your card back out eventually, particularly if it reboots. So, the first thing to do is wait by the machine for 10-15 minutes to see if it spits your card back out. You could also use this time to check for signs that the ATM may have been tampered with by criminals.

What happens if you key in the wrong PIN in an ATM?

Till some years back, if a blocked card was used at an ATM, the machine would swallow it. But now, most machines display a message—‘invalid card’—and reject the card. Same is true if you key in the wrong PIN thrice.

Why does my ATM Keep Holding my Card?

Suspicious transactions: In some cases, your bank may be worried about suspicious activity on your card, causing the ATM to keep hold of your card; ATM error: There may be no problem with your bank account or card, but it could be that the cash machine has suffered a glitch;