Upon check-out any unused funds will be credited back to your account. Based upon the business rules of your bank this may take up to 72 hours or longer to be processed.

Can you use a debit card at Great Wolf Lodge?

No, Great Wolf Lodge does not accept debit & prepaid cards.

Is it safe to go to Great Wolf Lodge during Covid?

As part of our Paw Pledge program to safeguard our guests and pack members, we require any guests who are not fully vaccinated against COVID-19, including children ages 5 and older, to wear a face covering that fully covers their nose and mouth, and secures under their chin, while visiting our resorts.

Can you get a refund at Great Wolf Lodge?

Cancellation Policy: You have up to seven days prior to arrival to cancel with a fee of 15% of your deposit. If you cancel four to six days prior to arrival, there will be a 30% fee, and three days or less of arrival, the deposit becomes non-refundable.

How many days should you stay at Great Wolf Lodge?

Here’s what we learned. The most popular length of stay, according to Great Wolf Lodge company representatives (or “pack members”), is one day and two nights. That seems the wisest choice for avoiding sensory and budgetary overload as well.

Can you drink at Great Wolf Lodge?

You can absolutely bring your own food and drink to the lodge. There is a mini refrigerator in the room as well as a microwave. Outside Food and beverage is NOT permitted in the waterpark itself, but in your room/lobby area is fine. You can absolutely bring your own food and drink to the lodge.

How deep is the water at Great Wolf Lodge?

three feet deep
The pool is three feet deep.

Can you bring floaties to Great Wolf Lodge?

inside the pool areas, you may want to bring towels and/or coverups for the walk to and from your room, in dining locations, and for other public spaces. Pool toys and inflatable toys are not permitted inside the waterparks. And while coolers are allowed in the resort, they are not permitted inside the waterpark area.

Can you go to Great Wolf Lodge without reservations?

This is a great question, and one of the first we asked when we noticed we live close to one. The short answer is yes, you can visit. The answer to the question most people are actually asking is no, you cannot utilize the water park without reservations.

What do I need to bring to Great Wolf Lodge?

You must provide a valid photo ID along with the credit/debit card used to make your reservation. The remaining balance of room rates, packages, taxes and fees will be collected at time of check-in. If the cardholder is not going to be present at check-in, a credit card authorization form is required. What items should I bring on my trip?

Who are the owners of Great Wolf Lodge?

In 1999, Great Wolf Lodge was purchased by Marc Vaccaro and Bruce Neiaser of The Great Lakes Company. They continued to expand the lodge and opened a second location in Sandusky, Ohio near Cedar Point Amusement Park.

Are there any slides at the Great Wolf Lodge?

The slides and attractions may vary at each location, but our Great Wolf Lodge has family slides with no height limit, thrilling slides and water coasters for bigger kids and adults, and everything in between. There are challenging obstacles, a water basketball court, and more.